PRIVACY POLICY

1. Introduction

Jungle Amazon ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website jungleamazon.com, make a booking, or interact with our services.

By using our website and services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or services.

This policy is governed by the Personal Data Protection Law (Law No. 29733) of the Republic of Peru and applicable international data protection standards.

2. Information We Collect

We collect different types of information to provide and improve our services:

2.1 Personal Information

When you make a booking or contact us, we may collect:

• Full name and date of birth
• Email address and phone number
• Nationality and passport information (for tour registration in protected areas)
• Emergency contact details
• Payment information (processed securely through third-party providers)

2.2 Health and Safety Information

For your safety during jungle expeditions, we may collect:

• Medical conditions, allergies, and dietary restrictions
• Fitness level and physical limitations
• Travel insurance details

2.3 Automatically Collected Information

When you browse our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or search terms

3. How We Use Your Information

We use your personal information for the following purposes:

Purpose	Legal Basis
Process and confirm your tour booking	Contractual necessity
Communicate booking details, reminders, and updates	Contractual necessity
Coordinate with lodges, transport providers, and guides	Contractual necessity
Ensure your health and safety during tours	Legitimate interest / Vital interests
Send promotional offers (with your consent)	Consent
Improve our website and services	Legitimate interest
Comply with legal obligations	Legal requirement

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how visitors interact with our website
• Improve website performance and functionality
• Deliver relevant content and marketing (with consent)

Types of Cookies We Use

• Essential cookies: Required for the website to function properly (e.g., booking form, session management).
• Analytics cookies: Help us understand visitor behavior using tools like Google Analytics. Data is anonymized.
• Marketing cookies: Used to deliver personalized ads and promotions. Only activated with your consent.

You can manage your cookie preferences through your browser settings or our cookie consent banner. Disabling essential cookies may affect website functionality.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share your data in the following circumstances:

5.1 Service Providers

We share necessary information with trusted third parties who assist in delivering our services:

• Lodges and accommodation partners in Tambopata, Manu, Iquitos, and Pucallpa
• Local transport providers (airlines, boat operators, ground transport)
• Payment processors (secure handling of transactions)
• Protected area authorities (SERNANP, regional parks) for entry permits

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, who will be bound by this Privacy Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• SSL encryption for all data transmitted through our website
• Secure servers with restricted access
• Regular security audits and vulnerability assessments
• Staff training on data protection best practices
• Password-protected systems with multi-factor authentication

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Booking records: Retained for 5 years for legal and accounting purposes
• Marketing preferences: Retained until you withdraw consent or unsubscribe
• Website analytics: Retained for 26 months (Google Analytics default)
• Correspondence: Retained for 2 years for customer service purposes

After the retention period expires, your data is securely deleted or anonymized.

8. Your Data Protection Rights

Under Peruvian and international data protection laws, you have the following rights:

• Right to access: Request a copy of the personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete information.
• Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to restrict processing: Request limitation on how we use your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing for direct marketing or legitimate interests.
• Right to withdraw consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details in Section 12. We will respond within 30 calendar days.

9. International Data Transfers

Our website and booking system may use services hosted outside Peru (e.g., Google Analytics, email marketing platforms, cloud storage). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by data protection authorities
• Certifications under recognized privacy frameworks (e.g., EU-US Data Privacy Framework)
• Data processing agreements with strict confidentiality obligations

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., partner lodges, tourism boards, social media). We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

We will respond to all privacy-related inquiries within 48 business hours.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The updated policy will be posted on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

Last updated: August 2026

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